'Human Resources' isn't my favourite term - and I'll explain why. I'm proposing that the HR Manager role should disappear - and be replaced by two separate job titles.

Why do so many business start-ups fail? Is it because we try to think like a big business too soon, or think like a small business when we've grown? And are different kinds of leadership qualities needed as we grow?

When times are tough, Americans have a tradition of pioneering, heading out West to seek their fortune. Brits prefer to stand in the jobs queue. But I sense that times are changing: there's about to be a radical change in the way people seek work.

"Let's make our appraisals fair", said the HR department. "Build us a 360 Degree Feedback system." But what the business really wanted from appraisal wasn't fairness: it was speed, relevance, precision. And 360 was the wrong tool.

When the web makes it so easy to 'Click and Apply', recruiters can often be swamped with applications they don't want to see, while missing strong candidates at the bottom of the pile. But with our achievement methods and effective use of social media, you can take back control, saving the company's money and your time - and finding exactly the people your departments are asking for.