It’s hard to be in a successful relationship if there’s only one of you.
And even when there are two, the long-term prospects aren’t good if the focus is always on ‘Me’.
It’s just the same in business as in personal relationships. That’s why, in my last post I talked about the importance of the elevator question before you make your elevator pitch. Give your potential customer a little respect. At least find out who they are and whether they’re likely to have the slightest interest in your products and services before you try to sell. Just because they’re in the same elevator – or use the same social media network – it doesn’t give you the right to bore them.
So you’ve got a Unique Selling Proposition? You know exactly what makes your business stand out from the crowd? Good.
Now think about a Unique Buying Proposition. Why should each customer, or well-defined group of customers want to buy from you? How can your business change and improve their lives. No, stop thinking about the way you see it. You’re in a relationship, remember? Put yourself in their shoes.
The point came home to me yesterday when blog-buddies Nanette Levin and Jan Kearney commented on the way I’m presenting my wall-art products – poetry and design – in my Coloring The Wind project. I’d always thought that there’d be a market amongst entrepreneurs if I could sell them ‘finely-crafted inspiration’ for their office walls. And the early signs had been encouraging, with lots of positive feedback. But when it came to actual sales? Ouch!
Then in came Nanette:
Backing her up, Jan:
So why didn’t I think of that? Because I’ve been focusing on me, not my customers. Thanks, Nanette and Jan, for reminding me that me business isn’t all about me, it’s about you.
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Great post. I love your honesty and the shift in focus from selling to buying. We all LOVE to buy but none of us likes to be sold. I haven’t seen your product but sounds like something I would be interested in, can’t wait to check it out. Thanks for sharing this fresh perspective.
Minette Riordan recently posted..What is Creativity? The Key to Connection
You’re right Minette. I’m especially fed up with all the pitches I get via Twitter all the time. A shame, because what started off as a good way to find fast-breaking news quickly or to pass a short message has now become one vast noisy classified ad forum. It’s time to put a little fun back into buying and selling.
It’s easy to sit and say think about your potential clients, I say it all the time too! In reality we all have our own blinkers, which is why it is always good to have somewhere to bounce ideas around and see things from a different perceptive.
I think you’re being a bit harsh on yourself, all the way through this process you’ve welcomed opinion and feedback. Perhaps more importantly, not been afraid to adjust your ideas when something has resonated with you. That’s not the actions of a “me, me, me” business.
Jan recently posted..Why Update WordPress? A Tale Of Panic To Preserved Sanity…
I wasn’t suggesting I had a thoughtless, heartless business, Jan
Or even an especially selfish one. But the fact was that I’d been spending most of the time focusing on how I could make my product better, without thinking enough about how it might become more important to its customers. It’s about changing your perspective … or more accurately, your viewing-point.